Linda Richardson named Employee of the Month

COURTESY
WINDSOR, VT – Mt. Ascutney Hospital and Health Center (MAHHC) has announced Linda Richardson, LNA, MA as Employee of the Month for May, 2018. Richardson is a Medical Assistant in the health center’s Surgical and Specialty Care Offices.

As a medical assistant, Richardson is responsible for helping patients with their healthcare and daily living needs, working in tandem with a number of surgeons and specialty physicians. She puts patients at ease, gathers clinical information, takes vital signs, obtains specimens and assists the providers. After the patient sees the specialist, she plays a key role in following through with the patient’s plan of care. Her experience and compassion play an integral part in the clinical team, according to a press release.

Practice Director Hannah Bianchi said Richardson is beloved by her patients and respected by her colleagues.

“Linda is the glue that holds our practice together,” said Bianchi, adding that “she’s always looking for ways to make our clinics better for patients and staff, and she anticipates the needs of everyone with whom she interacts. She’s our resident ‘mom,’ always looking after us and guiding us in the right direction. She is a keen listener, and her kindness and compassionate humor are always apparent.”

Bianchi said that in addition to her caregiving duties, and her fame as the hospital’s resident holiday decorator, Richardson goes above and beyond as a mentor and teacher to her peers.

“Linda’s patient and knowledgeable, and also dependable—we know we can always count on her,” Bianchi said.

Richardson, a resident of Windsor, has been an employee of MAHHC since 1980.

Founded in 1933, Mt. Ascutney Hospital and Health Center (MAHHC) is a not-for-profit community hospital network in Vermont including the critical access-designated Mt. Ascutney Hospital and Historic Homes of Runnemede, a senior residential care campus, in Windsor, as well as the Ottauquechee Health Center in Woodstock. Affiliated with the Dartmouth-Hitchcock Health System, MAHHC provides primary care and a comprehensive suite of specialty services, along with 25 inpatient beds, a therapeutic pool and an acclaimed, fully modernized 10-bed Acute Rehabilitation Center. MAHHC is dedicated to improving the lives of those it serves and is at the hub of a wide network of community resources that have partnered to cover gaps in services, and improve overall population health. One of the largest employers in the area, MAHHC acknowledges its employees as its greatest asset and has been  recognized by the Governor’s Office with an Excellence in Worksite Wellness award.

MAHHC is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), is a recent recipient of Best Practice recognition by the National Rural Health Association (NRHA) for health care quality, and is recognized by the American Hospital Association (AHA) as one of the “Most Wired” hospitals for integration of technology to boost clinical performance.  The National Committee for Quality Assurance (NCQA) has awarded MAHHC with Level 3 status, the highest level of medical home designation.